Privacy Policy
Privacy Policy
Last Updated: September 12, 2026
DELORA Insurance Agency (“DELORA,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains what information we may collect, how we use it, how it may be disclosed, and the choices available to you when you use our website, request an insurance quote, communicate with us, or use our services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
* Full name
* Phone number
* Email address
* Business name
* Business and insurance information
* Information provided when requesting an insurance quote
* Information submitted through website forms
* Communication preferences
* Messages and other communications you send to us
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, and website usage information.
How We Use Your Information
DELORA Insurance Agency may use information collected through our website or services to:
* Respond to your questions and requests
* Provide and obtain insurance quotes
* Communicate about insurance products and services
* Assist with customer service
* Process and service insurance-related requests
* Communicate regarding policies, accounts, renewals, or other insurance matters
* Improve our website, services, and customer experience
* Maintain business and compliance records
* Prevent fraud or misuse
* Meet legal, regulatory, carrier, and contractual requirements
* Send marketing communications when appropriate consent has been provided
How We Share Information
DELORA Insurance Agency may disclose information when reasonably necessary to provide insurance services, including to insurance carriers, insurance markets, wholesalers, managing general agents, service providers, technology providers, and other parties involved in obtaining, placing, servicing, or administering insurance coverage.
We may also disclose information when required by law, regulation, legal process, or governmental authority.
We do not sell personal information for third-party marketing purposes.
SMS and Mobile Information
DELORA Insurance Agency may use the mobile telephone number you provide to communicate with you regarding insurance inquiries, quote requests, customer service, account or policy-related matters, and promotional or marketing communications when you have provided the applicable consent.
Message frequency may vary. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP.
For assistance, reply HELP or contact DELORA Insurance Agency.
Mobile information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in consent is specific to DELORA Insurance Agency and is not transferable to third parties.
Cookies and Website Technologies
Our website may use cookies and similar technologies to operate the website, understand website usage, improve performance, and support marketing and analytics activities.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect some website functionality.
Data Security
DELORA Insurance Agency uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide services, maintain business and insurance records, satisfy legal or regulatory requirements, resolve disputes, and enforce agreements.
Your Choices
You may contact DELORA Insurance Agency to request updates or corrections to certain personal information you have provided.
You may unsubscribe from marketing emails using the unsubscribe instructions contained in those communications.
You may opt out of SMS communications by replying STOP.
Third-Party Services
Our website may contain links to or integrations with third-party websites, insurance carriers, service providers, or technology platforms.
DELORA Insurance Agency is not responsible for the privacy practices of third-party websites or services. Their privacy policies govern information collected directly by those third parties.
Children’s Privacy
DELORA Insurance Agency’s website and services are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through this website.
Changes to This Privacy Policy
DELORA Insurance Agency may update this Privacy Policy periodically.
Changes will be posted on this page, and the “Last Updated” date may be revised accordingly.
Contact Information
Questions regarding this Privacy Policy may be directed to:
DELORA Insurance Agency
Website: https://deloraagency.com
Phone: (214) 817-1309
